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Air passenger claims: how to claim for your flight

If your flight was delayed, cancelled or you were denied boarding due to overbooking, FlyResolve helps you prepare your claim.

Start with your flight details

Enter the date, airline, departure, destination and what happened. Keep your booking, boarding pass and airline correspondence. Assessment depends on each case’s circumstances and documents.

Choose how to claim

Prepare and submit your claim with our guide and letter, or purchase handling by our team. Creating an account is free and does not require choosing a service.

Submission and follow-up

With the guide service, you submit the claim. With the handling service, the team reviews the documents and submits the case through the appropriate airline channel. Opening a FlyResolve case does not mean it has already been submitted to the airline.

What to expect

Purchasing does not guarantee compensation. Handling does not include lawyers or court proceedings. View your service information in your private area.

Take the first step

Check your flight and review the options before purchasing.

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